Refund Policy

At LearnPTL, we strive to ensure our students and instructors have the best possible experience. Our refund policy is designed to be fair and transparent.

1. Eligibility for Refunds

Refunds may be requested under the following circumstances:

• The course or service was not delivered as described.
• Technical issues preventing access that cannot be resolved by our support team.
• Cancellation within the permitted timeframe specified during booking.

2. Non-Refundable Items

Certain items are non-refundable, including:

• Services already rendered or completed.
• Digital downloads or materials once accessed.
• Administrative or transaction fees.

3. Request Process

To request a refund, please contact our support team at contact@learnptl.com with your order details and reason for the request.